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Weekdays: 9am to 6pm
Weekend: 9am to 1pm

Delivery

Standard Delivery

Available on all our products, our standard delivery option is provided free of charge on all orders over £40 (otherwise £3.99) and is guaranteed to be with you within 7 working days from the date of order. This service is great value if your order is over £40 and you’re in no rush for your order. Alternatively, if your order is under £40 then you might feel that it’s worth paying extra for next day delivery (see below).

Price: Free on orders over £40 (otherwise £3.99)

Next Day Delivery

Offered on all stocked items, our next day delivery service is guaranteed to be despatched the same day if ordered before 5pm on weekdays and delivered the next working day. If you select this service after 5pm on Friday or over the weekend, your order will be dispatched on the following Monday for delivery on Tuesday. In addition to our standard Next Day service which can be delivered anytime between 7am and 7pm, we also offer a morning delivery service that guarantees delivery before 12pm. This can be particularly useful if you need something last minute or going on holiday the following day.

Our UK Next Day service is split into two prices, depending on the weight of your order. Typically, if your products weigh less than 30kg, they can be delivered by one driver using DPD from £7.99. Similarly, if your order weighs more than 30kg then it is likely to need two drivers and will be delivered by Tuffnells from £19.99. These types of products will require you to manual handle the goods to get them into your property. The delivery drivers are not insured to enter your property and are contracted to deliver to the curb side of your address only. If you believe that you will require assistance with this delivery, then we recommend looking at our Professional Assembly service below.

Example Products

Carrier

Delivery Method

Anytime

Morning

Wheelchairs, Rollators,

Bath Lifts

DPD

One Person

£7.99

£17.99

Mobility Scooters, Riser Recliners, Electric Wheelchairs

Tuffnells

Two Persons

£19.99

£29.99

Priority Delivery

Similar to our UK Next Day service, our UK Priority service allows you to select a delivery date in the future that is most convenient for you. Ideal when next day delivery is too soon, this service is perfect for fitting around any medical appointments or upcoming time off work. All other Next Day terms apply.

Example Products

Carrier

Delivery Method

Anytime

Morning

Wheelchairs, Rollators,

Bath Lifts

DPD

One Person

£9.99

£19.99

Mobility Scooters, Riser Recliners, Electric Wheelchairs

Tuffnells

Two Persons

£21.99

£31.99

Saturday Delivery

If our Next Day and Priority services are not convenient for you then you might consider our UK Saturday option. This convenient service is available for all orders placed before 5pm on Friday. Due to limited working hours, all Saturday deliveries will take place between 7.30am and 1pm. All other UK Next Day terms apply.

Example Products

Carrier

Delivery Method

Anytime

Wheelchairs, Rollators,

Bath Lifts

DPD

One Person

£27.99

Mobility Scooters, Riser Recliners, Electric Wheelchairs

Tuffnells

Two Persons

£39.99

Professional Assembly

Available on most products over 25kg (two-person delivery) this service has been designed to take away the headache of getting your product into the house and setup. Delivered within 7-10 working days, depending on your delivery address, the delivery team will bring the item into a room of your choice, assemble it, and complete a safety check before giving you a demonstration of how the product works. Deliveries are pre-planned, and you will be called 48 hours in advance to confirm your availability for a specific delivery day, and approximate time of the day.

Delivery Service

Delivery Time

Price

Delivery & Assembly

7-10 Working Days

£79

Delivery, Assembly & Removal

7-14 Working Days

£129

Each additional item will incur a further surcharge

+ £39

Geographical Restrictions

* Our standard UK delivery services are applicable to mainland UK only. If your delivery address sites outside mainland UK, please refer to the comprehensive price guide below. We do not offer next day, priority, morning, Saturday or professional assembly to these regions due to several geographical restrictions. Orders placed to any of the following regions will be delivered within 3-7 working days. For more information please call our freephone number and speak to one of our advisors who will be happy to help.

Area

Postcodes

One Person

Two Persons

Scottish Highlands

AB, FK, HS,

IV, PA, PH

£9.99

£79

Scottish Isles

HS, IV, KA,

KW, ZE

£12.99

£79

Ireland

N/A

£14.99

£99

Northern Ireland

BT

£12.99

£79

Isle of Man

IM

£12.99

£79

Isle of Wight

PO30-41

£12.99

£79

Channel Isles

JE, GY

£12.99

£79

Scilly Isles

TR21

£12.99

£79